Responsible Gaming

Gaming Should Be Entertainment

At Fuel Aotearoa, we believe that online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While Roobet and other online casinos offer exciting gaming experiences, it's important to approach them with a responsible mindset.

Set a budget you can afford to lose, play within your limits, and remember that the house always has a mathematical advantage. Never gamble with money intended for essentials like rent, bills, food, or other necessities.

Age Verification

You must be at least 18 years of age or the legal gambling age in New Zealand to participate in online gaming. Roobet and all affiliated casinos require strict age verification before allowing access to gaming platforms.

If you are under 18, please do not attempt to create an account or participate in gambling activities. It is illegal and harmful to your wellbeing.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following warning signs in yourself or someone you know, it may be time to seek help:

• Chasing losses: Continuing to gamble to try to recover money you've lost
• Hiding gambling activity: Keeping your gaming secret from family, friends, or partners
• Increasing amounts: Needing to gamble with larger amounts to get the same excitement
• Loss of control: Being unable to stop or limit your gambling despite wanting to
• Gambling with essential money: Using money for rent, bills, groceries, or other necessities to gamble
• Mood changes: Becoming irritable, anxious, or depressed when not gambling
• Neglecting responsibilities: Gambling instead of working, studying, or caring for family
• Relationship problems: Arguments with loved ones about gambling or money
• Borrowing money: Taking out loans or borrowing from others to fund gambling
• Lying about gambling: Deceiving others about how much time or money you spend gaming

Self-Help Tools & Responsible Gaming Features

Most reputable online casinos, including Roobet, offer built-in tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose before your account is temporarily suspended
• Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
• Time-Out/Cool-Off Periods: Take a break from gaming for a set period (hours, days, or weeks)
• Self-Exclusion: Voluntarily exclude yourself from your account for a longer period if you feel you're losing control
• Account Closure: Permanently close your account if you decide to stop gambling

Use these tools proactively. They are there to help you stay in control of your gaming habits.

Support Organisations in New Zealand & Beyond

If you or someone you know is struggling with problem gambling, help is available. Here are trusted resources:

New Zealand

• Gambling Helpline Aotearoa (GHA) – Free, confidential support: www.gambling.org.nz
• Problem Gambling Foundation – Counselling and resources: www.pgf.nz
• National Problem Gambling Helpline – 0800 664 262 (Free call)

Australia

• Gambling Help Online – www.gamblinghelponline.org.au

United Kingdom

• GamCare – www.gamcare.org.uk
• GamStop – National self-exclusion scheme: www.gamstop.co.uk

Canada

• Responsible Gambling Council – www.responsiblegambling.org

United States

• National Council on Problem Gambling – www.ncpgambling.org

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de

All of these organisations offer free, confidential support and can be contacted at any time. There is no shame in seeking help.

If You Need Help, Please Reach Out

If you feel that your gambling is becoming a problem, or if you're worried about someone else's gambling, please seek help immediately. Problem gambling is a treatable condition, and support services are available to help you regain control.

Contact one of the organisations listed above or speak to a trusted friend, family member, or healthcare provider. Taking action early can make a significant difference.

Remember: You are not alone, and help is available.